What you’ll do
- Provide first-line customer support via email, chat, and/or phone
- Resolve customer inquiries and escalate more complex issues when needed
- Ensure high-quality service and timely responses
- Work closely with internal teams to improve customer experience
What we expect
- Fluency in one of the following: German, or a Scandinavian language
- Good command of English
- Previous experience in customer support is a strong advantage
- Strong communication and problem-solving skills
- Ability to quickly learn processes and tools
Contract details
- German-speaking role: approx. 0.75 FTE, planned for 1 year, start ASAP
- Scandinavian-speaking role: temporary assignment until the end of summer
- Flexible cooperation model depending on availability
Why join us?
- Quick onboarding and structured support
- International work environment
- Opportunity to work in a multilingual team
- Potential for longer-term cooperation and growth