Functional is not enough
Reality Check
Every business starts with energy and a clear goal. You had an idea. You built a product fast, fuelled by passion and maybe the help of AI. The direction seemed clear. But as you grow, the complexity increases. Users are getting lost. The interface you built isn't converting them into customers.
Are they stuck on a screen, unsure where to click?
Is using the app simple, or does it feel like work?
Does your product feel like a stable platform or a “work in progress’?
What hidden friction points are suddenly bloking their path?
An UX Audit give you the answer. It bridges the gap between how your product works and how users experience it.
Reality Check
This service is for founders, e-commerce owners, and no-code teams who realize:
We analyse where you are now and highlight the biggest risks to your business and product.
We help you understand where you really are.
Not just “pretty colors”. We check the engine of your growth.
Why Rocksoft?
We know the difference between “ugly but functional” and “broken”
Sample: Both answers give you clarity and confidence in your next step.
Most products I review were built to work, not to be used.
There's a difference — and it usually shows up in the numbers.
The audit is about closing that gap.
Lida Polok
Head of Design
Choose the clarity you need
Ideal for: Quick validation before a launch or marketing push.
Deliverable: A concise expert assessment with prioritized improvements — enough to decide what to fix before investing more in marketing.
Ideal for: Teams with real users, visible drop-offs, wanting a structured fix plan.
Deliverable: A structured plan to fix the issues that matter most, with visual direction for the key problem screens.
Ideal for: Companies preparing for investment, enterprise clients, or a major redesign.
Deliverable: A complete UX picture — competitive benchmark, design system review, and a visual direction your whole team can align on.
To be clear this service is not:
An automated tool report
A sales pitch for a full redesign
Critique for the sake of critique
A “pretty document” with no real direction
It's an honest, human review of your product, explained in plain language.
Any questions? Check most popular doubts and see the answers
No — and that's an important distinction. A UX Audit tells you what is broken and why it matters for your business. A redesign is what you might do after you understand that.
Many clients discover they don't need a full redesign at all. A focused set of targeted improvements — better navigation, clearer onboarding, a few key screens reworked — is often enough to significantly improve conversion and retention. The audit gives you that clarity before you commit to anything larger.
It's never too late — and you're in good company. Most products we review were built fast, under pressure, with the primary goal of getting something working. That's a reasonable trade-off early on. The problem is when those early decisions stay in place as the business grows.
The audit identifies exactly where those shortcuts are hurting you now, and gives your team a clear, prioritized list of what to address first. No judgment. Just a practical plan forward.
Start by asking what decision you're trying to make.
If you need a quick expert check before a launch or a marketing push — Starter is enough.
If you have real users, visible drop-offs, and want a structured plan to fix them — Standard gives you the depth you need, including wireframe sketches of the most problematic screens.
If you're preparing for investment, enterprise clients, or a major redesign — Pro gives you a competitive benchmark, a design system review, and a visual direction your whole team can align on.
Not sure? A Clarity Session is the fastest way to figure it out.
Our team is here to help. Get in touch and we'll answer all your questions.
Contact UsHow it works?
