17/10/2022
Client Satisfaction Survey Results: Overall Rating of 7.93/10
Client Feedback Highlights Areas for Improvement at Rocksoft
Rocksoft's Commitment to Continuous Progress and Client Satisfaction
In September 2022 we sent out a survey to our Clients to rate their satisfaction of the services that we deliver. Here are some insights from the results of the satisfation of our main three clients:
The overall rating: 7.93/10
Here are the questions we asked them:
After the survey, we organized 1:1 meetings with the contact person for every client where they presented their feedback on our cooperation and we gave them our feedback.
Although we think the results are not bad, there is surely a lot of work ahead of us, especially with the question no. 4, about the development. Our slogan says "Progress everyday" and it should be clear for our customers that our services are better every day.
Review us on Clutch:
Edwin has 6 years of project leadership experience and 2 failed start-up tries. Passionate about checklists in processes, Edwin loves things that bring value to the world. And coffee. Privately, a husband and father of two.
Let's chat about your ideas and see how we can bring them to life. Drop us a message, and let's start this awesome journey together!
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